Question 1

How do I choose the right size for compression stockings?

Accepted Answer

To find the right size, measure your ankle circumference at the narrowest point, your calf circumference at the widest point, and the length from your heel to below your knee. Compare these measurements with our size chart provided on each product page.

Question 2

What compression level should I choose?

Accepted Answer

15-20 mmHg is ideal for mild swelling and fatigue, 20-30 mmHg for moderate swelling and varicose veins, and 30-40 mmHg for severe conditions (consult your doctor first).

Question 3

How long does delivery take in Malaysia?

Accepted Answer

Standard delivery within Peninsular Malaysia takes 2-4 business days. East Malaysia delivery takes 5-7 business days. Orders placed before 2 PM on business days are typically shipped the same day.

Question 4

Do you offer free shipping?

Accepted Answer

Yes! We offer free shipping for orders above RM150 within Peninsular Malaysia. For orders below RM150 or deliveries to East Malaysia, a flat shipping rate applies.

Question 5

How do I care for my medical support products?

Accepted Answer

Hand wash in lukewarm water with mild soap, then air dry away from direct heat or sunlight. Avoid bleach, fabric softeners, and machine washing/drying, as these can damage the elastic fibers and reduce compression effectiveness.

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